Terms and Conditions

● Booking and Payment

1.Our Payment Policy：

To secure your tailor-made tour or service, a deposit is required once we have reached an agreement. The deposit amount will be specified by your travel consultant and may vary depending on the type of tour or service. Upon receipt of your deposit, we will send a confirmation of your tour or service via email.

(1). Deposit Payment

Deposit Requirement: A deposit is required to confirm your booking. Your travel consultant will inform you of the exact amount needed, which typically varies based on the type of tour or service.

Confirmation: Once the deposit is received, a confirmation email outlining your tour or service details will be sent to you.

(2). Balance Payment

Due Date: The balance payment for any products or services booked is due 30 days before the departure date of the first product or service included in your booking. This date will be specified in your booking confirmation.

Late Payment: If full payment is not received by the due date, we will issue a reminder. Failure to settle the payment on time may result in the booking being treated as canceled.

(3). Full Payment Requirements

Immediate Payment: Certain products or services, such as ticket bookings or hotel reservations, may require full payment at the time of booking. We will inform you of any such requirements before confirming your booking.

Booking Less Than 30 Days Before Departure: If the booking is made less than 30 days before the departure date of the first product or service, full payment is required at the time of booking.

(4)Our Available Payment Methods

At our travel agency, we offer a range of payment methods to accommodate your preferences and ensure a smooth transaction for our tours and services. You can choose from the following payment options:

Wire Transfer

Alipay

WeChat Pay

Cash

And more

Important Notes: 

Consultation Recommended: We highly recommend consulting with your travel consultant before making a payment. They can guide you in choosing the most suitable payment method considering factors such as real-time exchange rates, your location, and other relevant details.

Payment in Chinese Renminbi (RMB): For clients from Singapore, Malaysia, and certain other countries, it is often advantageous to make payments in Chinese Renminbi (RMB). Your travel consultant can provide further details on how to proceed with RMB payments.

Inform Us of Your Preferred Method: If you have already selected a preferred payment method, please inform your travel consultant in advance. This helps ensure the security of your payment and facilitates a seamless transaction process.

By working closely with your travel consultant, you can select the most efficient and secure payment option for your needs.

2.How to Book?

(1). Send Your Inquiry

·Explore Tours: Browse through our sample tours to find those that best match your interests. Fill out the quick inquiry form on the tour page and click SUBMIT.

·Custom Tour Requests: If our sample tours do not meet your expectations, you can create a personalized itinerary. Complete the custom tour plan form with details about your desired destinations, activities, and accommodations. We will design a tailor-made tour to suit your specific preferences.

(2). Receive a Tour Package Proposal and Quotation

·Personalized Plan: Based on your inquiry and preferences, your personal travel consultant will craft a detailed tour plan, including hotel options, sightseeing activities, dining recommendations, and more.

·Quotation: You will receive a reasonable price quote for the proposed tour package.

(3). Review and Modify Your Tour

·Discuss Details: Once your travel consultant presents the proposed tour package, you can discuss any modifications or additional details. Feel free to express your preferences and utilize your consultant’s expertise to refine the plan until you are completely satisfied.

(4). Confirm Your Booking

·Pay Deposit: To confirm your tour, pay the deposit amount, which varies depending on the tour and services. The remaining balance is due no later than 30 days before your arrival date. For bookings made within 30 days of the tour start date, full payment will be required upon confirmation.

·Accepted Payment Methods: We accept various payment methods including Wire Transfer, PayPal, WeChat Pay, Alipay, and cash. For detailed payment instructions, please refer to our Payment Guide.

(5). Final Payment and Enjoy Your Tour

·Complete Payment: Settle the remaining balance within the agreed timeframe.

·Enjoy Your Trip: Once payment is confirmed, relax and look forward to your customized tour experience!